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Who we are: EuroDirect
We are probably a lot of things, but most importantly we are car guys who live and breathe cars. Especially European makes. In fact, each and every single product that we sell has literally been used on one of our personal cars.
We can guarantee you that no one else in this market truly has. Ever heard those horror stories of customers buying a unit elsewhere and receiving no customer support when things go wrong or over basic questions?
That's because their staff has likely never used or installed that item themself and doesn't know where to begin. They also don't have a factory relationship or contract which gives them access to the technicalities of each unit.
At EuroDirect - BimmerDirect, every single item we sell has been installed on a personal vehicle or test vehicle and thoroughly examined for functionality. Not only this but each time you reach out to us, you're reaching out to a staff member with at least 8 years of European automotive experience.
Quality Assurance:
While many resellers quickly and hastily throw components together and resell them at a low price to consumers, EuroDirect/BimmerDirect and our subsidiaries work DIRECTLY with the manufacturing factory under a strict quality assurance program. Our partner factory is one of the largest in the world and produces high-end electronics with very low failure rates.
Our units ensure that multiple fail-safes are built in, only quality materials are used, and you get a unit that will last for years to come, if not the entire life of the vehicle.
Our Promise:
If you discover your unit is defective or not to your liking within the first 3 days of purchase, we will arrange a refund with you. Additionally, many of our units have a 3-year warranty absolutely free. If your unit becomes defective, absent of any physical or abuse damage, we will replace it with a new one at no charge!
Important:
Upgrading the electronics on any European car is not something to take lightly. Done incorrectly or by using questionable devices sourced elsewhere, you can easily destroy onboard modules such as your footwell module, infotainment unit, and many other modules linked via the CANBUS. These are not cheap modules to replace and can fry within seconds. Please ensure you weigh the risk associated with any vehicle modifications and always seek professional help if you are not qualified or experienced in doing so.